We may be able to answer your query with one of our Help Center articles. We've listed the most commonly asked questions below!
Information on delivery times, and traking.
Information on updating your order, payment options, online accounts and email subscriptions.
Returns policy information and how to make your return.
Information regarding our stores and products, including our products, where to find further product details, Store to Door & how to get in touch with a store.
Information on using a promo code to place your order, HardwareShop Perks and gift cards.
Information on our Foundation, ethics, contacting our recruitment or marketing teams.
Please feel free to contact the HS Team via firstname.lastname@example.org
If you're having trouble logging in to the Careers website or if you're experiencing any technical issues, the Careers FAQs will help you reset your password or username.
If you're still having trouble, or are experiencing an issue not listed in the FAQs, contact the recruitment team for assistance.